Privacy policy

This Privacy Policy describes how NNTBC (“Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from nonametbc.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

 


 

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for operational reasons. When we update it, we will:

  • Post the revised version on this page

  • Update the “Last updated” date

  • Take any other steps required by applicable law

 


 

2. What Personal Information We Collect

A. Information You Provide to Us

This may include:

  • Contact details: Name, address, phone number, email

  • Order details: Billing address, shipping address, payment confirmation, email, phone number

  • Account details: Username, password, security questions

  • Customer service: Any information you share when contacting us

Some features of the Services require this information to function. Without it, certain features may not be available.

 


 

B. Information Collected Automatically

When you use our Services, we may collect data automatically through cookies, pixels, and similar technologies, including:

  • IP address

  • Browser type and version

  • Device details

  • Pages visited and time spent on the site

  • Interaction data (clicks, scrolls, etc.)

 


 

C. Information from Third Parties

We may also receive information from:

  • Service providers (e.g., Shopify, which powers our store)

  • Payment processors (e.g., PayPal, Stripe — we do not store full card numbers)

  • Marketing partners (if you opt in to communications)

  • Social media platforms (if you interact with us there)

 


 

3. How We Use Your Personal Information

We process your data for:

  • Order fulfilment: Processing payments, shipping orders, handling returns/exchanges

  • Account management: Creating and maintaining your account

  • Customer communication: Sending order updates, answering queries

  • Marketing: Sending promotional content (only if you have opted in)

  • Security & fraud prevention: Monitoring for suspicious or fraudulent activity

  • Legal compliance: Meeting tax, accounting, and regulatory obligations

 


 

4. Legal Bases for Processing (EU/EEA Residents)

  • Contractual necessity: To fulfil your purchase or provide requested services

  • Consent: For marketing and cookies (withdrawable at any time)

  • Legal obligation: To comply with applicable laws

  • Legitimate interests: To improve and protect our services

 


 

5. How We Share Your Information

We only share your personal information with:

  • Shopify (e-commerce platform)

  • Payment processors (PayPal, Stripe, etc.)

  • Shipping carriers (DHL, UPS, PostNL, etc.)

  • Marketing & analytics providers (if you consent)

  • IT & security service providers

  • Legal authorities when required

We do not sell or rent your personal data.

 


 

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfil your orders

  • Meet legal obligations (e.g., up to 7 years for tax purposes)

  • Maintain records of your consent preferences

 


 

7. Your Rights (EU & UK Residents)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Request a copy of your data (portability)

  • Withdraw consent for marketing

To exercise your rights, contact us at hello@nonametbc.com.

You also have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl)."

📍 Saenredamstraat 50-3A, 1072 CJ Amsterdam, The Netherlands"

 


 

8. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enable website functionality

  • Remember your preferences

  • Analyse website performance

  • Deliver relevant ads

You can disable cookies in your browser settings, but some site features may not work correctly. See Shopify’s Cookie Policy here: https://www.shopify.com/legal/cookies

We also recognise the Global Privacy Control (GPC) signal where legally required.

 


 

9. International Data Transfers

If you are located outside the EU/EEA, your information may be transferred to countries with different data protection laws. Where required, we use approved safeguards (such as the EU Standard Contractual Clauses) to protect your data.

 


 

10. Security

We take reasonable technical and organisational measures to protect your data, but no method of transmission over the internet is 100% secure.

 


 

11. Contact Us

If you have questions about our privacy practices or wish to exercise your rights, please contact us at:

📧 hello@nonametbc.com | Saenredaamstraat 50, 3A. 1072CJ 

We are the “data controller” of your personal information under applicable data protection laws unless otherwise stated.